Franchise Operations That Scale With Your Network

Manage every location from one platform. Standardised workflows, royalty tracking, and performance benchmarking — with custom portals and integrations when your network needs more than off-the-shelf.

Construction and Building Management platform

This Is Right for You If...

  • You're running or building a franchise network and need consistent operations across every location
  • Royalty calculations are manual, error-prone, or causing friction with franchisees
  • You can't see how each location is performing without chasing reports
  • Onboarding new locations is slow and inconsistent — every franchisee gets a different experience
  • You need compliance tracking that works before issues reach customers, not after
  • You've outgrown spreadsheets and email chains but don't want enterprise ERP pricing
THE CHALLENGE

The Reality of Running a Franchise Network

Inconsistent processes across locations undermine your brand.

Every location does things slightly differently. Without standardised workflows, brand quality varies — and problems are hard to identify before they affect customers.

No visibility across the network.

The franchisor can't see how each location is really performing without chasing reports. There's no single view of revenue, compliance, or operational health across all sites.

Royalty and fee tracking is done in spreadsheets.

Calculating royalties manually each month is time-consuming and error-prone. Discrepancies cause friction with franchisees and delays in financial reporting.

Onboarding new locations is slow and inconsistent.

Every new franchisee goes through a different onboarding experience depending on who's running it. Documents, checklists, and training materials live in different places.

Brand standard breaches are discovered too late.

Without a central compliance tracking system, franchisors only discover issues through customer complaints or periodic audits — by which point the damage is done.

HOW HYKMAH SOLVES THIS

One Platform. Every Location. Total Visibility.

One product for Australian event organisers — ticket sales, venue capacity, and attendee check-in in one place with no percentage taken from your ticket revenue.

Ozchain — Franchise Operations

The operational core for franchise networks. Location management, royalty tracking, compliance, and performance benchmarking from a central franchisor dashboard.

  • Location Management — Manage all locations from one dashboard. Operational status, compliance, and performance data for every site without chasing individual reports.
  • Standardised Workflows — Define the workflows every location follows. Brand standards built into daily operations, not discovered missing during a periodic audit.
  • Royalty Tracking — Automated royalty calculations based on location revenue with reconciliation reports generated each period. No spreadsheet work, no disputed figures.
  • Performance Benchmarking — Compare revenue, compliance, and operational metrics across your entire network. Identify underperforming locations before problems compound.
  • Onboarding Workflows — Every new franchisee follows the same structured process. Checklists, documents, and approvals tracked in the system from day one.
  • Compliance Tracking — See which locations are meeting brand standards and which need follow-up. Issues surfaced before they reach customers, not after.

Operon — Job Management (Service Franchises)

For service-based franchise networks. Job scheduling, quoting, and invoicing across all franchisee locations — connected to Ozchain on one subscription.

  • Quote-to-Invoice Workflow — Franchisees create quotes, convert to jobs, and generate invoices on completion with direct accounting sync. Consistent billing process across every location.
  • Venue & Capacity Management — Track available capacity in real time across sections and sessions. Know you're not overselling before it becomes a problem at the door.
  • Timesheet Tracking — Staff and contractors log time against jobs across all franchise locations. Hours and costs visible at location level and across the network.
  • Unlimited Users — All paid tiers include unlimited Operon users. Add franchisee staff without the software bill growing with your network.

Stockwise — Inventory Management (Product Franchises)

For product-based franchise networks. Multi-location stock tracking with per-site visibility and accounting integration — connected to Ozchain on one subscription.

  • Multi-Location Tracking — Manage stock across all franchise locations with per-site visibility. Know what each location holds without relying on them to report it.
  • Purchase Order Workflows — Franchisees raise purchase orders and update stock automatically on receipt. Inventory stays accurate across the network without manual counts.
  • Reorder Alerts — Set minimum thresholds per product per location and get notified before stock runs out. No location goes without what it needs to operate.
  • Accounting Integration — Stock movements sync directly to Xero, MYOB, or QuickBooks across all locations. Inventory costs stay accurate in the books without double entry.

Custom Capabilities — For Complex Franchise Networks

For franchise networks with ERP integrations, regulated compliance requirements, or branded franchisee portal needs that go beyond standard product configuration.

  • Franchisee Portals — Custom portals giving franchisees role-appropriate access to their own performance data, documents, and compliance status under your brand.
  • ERP & Accounting Integration — Connect Ozchain to your ERP or accounting platform for royalty reconciliation at scale. One data set across your financial and operational systems.
  • Custom Compliance Workflows — Bespoke compliance tracking and reporting for regulated franchise sectors where standard configuration doesn't meet your obligations.
  • Multi-Entity Reporting — Consolidated and location-level reporting across your full network. Group visibility for the franchisor, scoped visibility for each franchisee.
ENGAGEMENT PROCESS

How We Work With Franchise Networks

1.

Discovery Call

We understand your network — number of locations, franchise model, current systems, and where the gaps are. No commitment, no sales pitch. An honest conversation about fit.

2.

Scoping

We map out which products cover your core requirements, what needs custom work, and how existing systems connect. Full picture before any commitment.

3.

Proposal

Fixed-price quote, timeline, and deliverables. Products have published pricing. Custom work is quoted from scoping. No surprises.

4.

Implementation

Products configured for your network. Custom portals, integrations, and compliance workflows built and tested. Franchisees onboarded with dedicated support.

5.

Ongoing Support

Australian-based support with a dedicated account manager. The platform evolves as your network grows.

ENTERPRISE PLATFORM CAPABILITIES

What Franchise Clients Get

Capability
Detail
The challenge icon Location management
All locations managed from one franchisor dashboard
The challenge icon Users
Unlimited — franchisor staff and franchisees
The challenge icon Royalty tracking
Automated calculations and reconciliation reports
The challenge icon Compliance tracking
Real-time status across all locations
The challenge icon Performance benchmarking
Network-wide and per-location analytics
The challenge icon Document management
Centralised distribution to all franchisees
The challenge icon Onboarding workflows
Structured, consistent process for every new location
The challenge icon Custom portals
Branded franchisee portals with role-appropriate access
The challenge icon Custom integrations
ERP, accounting, and operational system connections
The challenge icon Support
Priority support with dedicated account manager
The challenge icon Onboarding
Guided network setup and franchisee onboarding
ECOSYSTEM ADVANTAGE

Replace Vendor Sprawl With One Platform

Need
Without Hykmah
With Hykmah
Franchise location management
Generic multi-entity SaaS or spreadsheets
Ozchain — purpose-built for franchise networks
Franchise ops + job management
Two separate vendors, two logins, two bills
Ozchain + Operon on one subscription
Franchise ops + inventory
Franchise platform + separate inventory system
Ozchain + Stockwise on one subscription
Custom portals + ERP integration
Multiple vendors plus integration consultancy
Custom-quoted, one platform, one vendor

Common Questions About Franchise Operations on Hykmah

What is Ozchain?

Ozchain is Hykmah's franchise and multi-entity operations management product. It gives franchisors a central dashboard to manage all locations, standardise workflows, track royalties, benchmark performance, and onboard new franchisees — without needing enterprise software.

How much does it cost?

Hykmah plans start from free, with paid tiers at $50 and $350 AUD/month. Ozchain is available across these tiers with different inclusions at each level. Larger networks with custom portal or integration requirements are quoted individually after scoping. Book a discovery call to start the conversation.

Can I track royalties automatically?

Yes. Ozchain includes royalty tracking and reporting as a core capability. You can configure royalty rates per location, automate calculations, and generate reports for reconciliation — replacing the spreadsheets most franchisors currently use.

How does Ozchain handle performance benchmarking?

Ozchain gives you a franchisor dashboard that compares performance across all locations. You can see which locations are meeting brand standards, which are underperforming, and drill down into individual location data for coaching or compliance action.

Can franchisees use Ozchaintoo?

Yes. Franchisees have their own access to Ozchain with role-appropriate views. They can access their onboarding materials, brand documents, templates, and compliance checklists — and submit required reports to the franchisor dashboard.

Does Ozchain work with accounting software?

Yes. Ozchain integrates with Xero, MYOB, and QuickBooks for royalty reconciliation and financial reporting. If you need integration with an ERP or custom accounting system, that can be scoped as part of a custom engagement.

Ready to Scale Your Franchise Network?

Every franchise engagement starts with a conversation. We'll understand your network, map out the right combination of products and custom solutions, and give you a clear proposal — no commitment, no generic demo.