Industry Solution

Channel and Reseller Management That Scales With Your Network

Give resellers a self-service ordering portal with custom pricing, track commissions automatically, and manage your entire channel from one dashboard — with custom portals and integrations when your network needs more.

Construction and Building Management platform

This Is Right for You If...

  • You're growing through resellers or channel partners and order admin is consuming your team's time
  • Different resellers have different pricing agreements managed in spreadsheets or email threads
  • Commission calculations are done manually at month-end and produce disputes
  • You have no live view of channel pipeline, partner activity, or deal status
  • You need a partner portal, not just an ordering system
  • You're running 10+ active resellers or partners and the manual process isn't scaling
THE CHALLENGE

The Reality of Managing a Channel or Reseller Network

Resellers are calling or emailing orders instead of self-serving.

Every reseller order requires someone on your team to receive, process, and confirm it. As the channel grows, so does the order admin — and your team's capacity doesn't.

Different pricing for different accounts is managed in spreadsheets.

Custom pricing agreements live in spreadsheets or in someone's head. Mistakes happen. Resellers get the wrong price. Reconciliation takes hours every month.

No visibility into channel pipeline.

You don't know what deals are in progress, which partners are active, or where the bottlenecks are until the quarter is over. There's no live view of channel performance.

Resellers aren't selling your products because ordering is too hard.

Friction in the ordering process means resellers default to pushing competitor products that are easier to order. A clunky channel experience costs you sales you don't even know you're losing.

Manual commission calculations take days every month.

Figuring out what each partner is owed requires pulling data from multiple systems, matching it to commission agreements, and manually calculating payouts. It's slow and error-prone.

HOW HYKMAH SOLVES THIS

Replace Vendor Sprawl With One Platform

Enterprise businesses typically run multiple separate tools — each with its own login, support team, and upgrade cycle. Hykmah replaces that sprawl with one platform where all products and custom solutions share the same data.

Buildtrack - Construction Project & Cost Management

The project management core for builders and contractors. Manages job costs, progress claims, contracts, and variation orders from first estimate to final claim.

  • Job costing - build a cost breakdown by trade, material, and phase; compare actuals against estimates in real time
  • Progress claims – generate progress claims directly from the contract schedule with supporting documentation attached
  • Contract management - store contract terms, milestones, and claim schedules in one place per project
  • Variation orders – raise, track, and approve variations with a documented audit trail from request to approval
  • Compliance documentation - attach safety plans, subcontractor insurance certificates, and site inspection records to each project
  • Multi-project reporting – view cost performance across all active projects or drill into a single job
  • Subcontractor cost tracking - record subcontractor invoices against the relevant job cost line for accurate margin tracking

Operon - Field Service & Site Dispatch

For builders and contractors who need to coordinate tradespeople and subcontractors across active sites alongside project cost management.

  • Work order dispatch – assign work orders to tradespeople and subcontractors from a central scheduling view
  • Tradesperson and subcontractor scheduling - see availability and allocate site resources without phone tag
  • On-site attendance tracking - record who attended each site visit and when work was completed
  • Variation orders – raise, track, and approve variations with a documented audit trail from request to approval
  • Work order completion notes - field staff record completion details and attach site photos against the work order
  • Multi-site view - see the status of work orders across all active sites without switching between projects
How Hykmah Solves This

Self-Service Ordering. Commission Tracking. One Platform.

Hykmah gives channel-driven businesses a connected set of products and custom capabilities — all on the same platform, the same data, the same subscription.

Orderlink - B2B Ordering Portal

Gives each reseller their own login to place orders online with account-specific pricing — no phone calls, no emails, no manual processing.

  • Branded buyer portal - resellers log in and see only their agreed pricing, available products, and order history
  • Order management – full view of channel orders from placement through fulfilment
  • Bulk ordering - resellers placing large orders can upload order files or use bulk-add functionality
  •  Custom pricing per account – pricing locked to the account, consistent and error-free every time
  • Account self-service – resellers view order history, download invoices, and update account details without contacting your team
  • Minimum order quantities - enforced automatically per account or product line

Marketbridge - Channel Partner Management

For businesses that need the full partner management layer above ordering — commission tracking, deal registration, partner tiers, and partner portal.

  • Channel partner management and partner tier classification
  • Commission tracking and automated payout reporting
  • Partner portal with role-appropriate access per account
  • Reseller enablement resources and sales support materials
  • Multi-tier pricing and deal registration

Custom Capabilities

For channel networks with requirements that go beyond packaged products — custom-branded portals, complex commission engine configuration, or CRM and ERP integrations.

  • Custom-branded partner portals with white-label experience per partner tier
  • CRM and ERP integrations to connect channel data with your existing systems
  • Commission engine configuration for complex multi-tier and product-level structures
ENGAGEMENT PROCESS

How We Work With Channel Clients

1.

Discovery Call

We understand your channel structure — number of partners, pricing complexity, commission models, current systems, and where the process is breaking down.

2.

Scoping

We map your requirements to Orderlink and Marketbridge capabilities and identify what custom portal or integration work is needed. Full picture before any commitment.

3.

Proposal

Fixed-price quote, timeline, and deliverables. Products have published pricing. Custom work is quoted from scoping. No surprises.

4.

Implementation

Products configured for your channel structure. Custom portals, commission engine, and integrations built and tested. Partners onboarded with dedicated support.

5.

Ongoing Support

Australian-based support with a dedicated account manager. The platform evolves as your partner network grows — new tiers, new commission structures, new integrations handled by the same team.

ENTERPRISE PLATFORM CAPABILITIES

What Channel Network Clients Get

Capability
Detail
Reseller ordering portal
Self-service ordering with account-specific pricing and product visibility
Custom pricing
Per-account price lists enforced automatically at the order level
Minimum order quantities
Configurable per account or product line
Commission tracking
Automated commission calculation by partner, tier, and product line
Deal registration
Partner deal registration with approval workflows
Partner tiers
Multi-tier partner classification with tier-appropriate pricing and benefits
Partner portal
Role-appropriate access per partner account
Custom branded portals
White-labelled partner experience per tier (custom)
CRM/ERP integration
Connect channel data to existing systems (custom)
Support
Priority support with dedicated account manager
Onboarding
Guided partner and account setup
ECOSYSTEM ADVANTAGE

One Platform vs Building It Yourself

Need
Without Hykmah
With Hykmah
B2B ordering portal for resellers
Manual ordering by email or phone, no central tracking
Orderlink — self-service portal with custom pricing per account
Ordering + partner management
Two separate platforms, manual commission reconciliation
Orderlink + Marketbridge on one subscription
Custom portal + commission engine + CRM integration
Multiple vendors plus integration consultancy
Custom-quoted, one platform, one vendor

Common Questions About Channel & Reseller Management on Hykmah

What is the difference between Orderlink and Marketbridge?

Orderlink is the B2B ordering portal — it gives resellers a self-service way to place orders with account-specific pricing. Marketbridge handles the channel partner management layer: commissions, deal registration, multi-tier pricing, and the partner portal that sits above the ordering system.

How much does it cost?

Hykmah plans start from free, with paid tiers at $50 and $350 AUD/month. Orderlink and Marketbridge are available across these tiers with different inclusions at each level. Custom portal and integration work is scoped and quoted separately. Book a discovery call to discuss your requirements.

Can different resellers see different pricing?

Yes. Orderlink supports custom pricing per account. Each reseller sees only their agreed pricing when they log in. Minimum order quantities and bulk order tiers can also be configured per account.

How does commission tracking work?

Marketbridge tracks sales by partner and calculates commissions based on configurable rules. Different commission structures can be set for different partner tiers or product lines. Reports are available for reconciliation and partner payment.

Can resellers manage their own accounts?

Yes. Orderlink includes account self-service — resellers can view order history, download invoices, update contact details, and place new orders without contacting your team.

What if I need a custom-branded partner portal?

Custom-branded portals for channel networks are available as part of a scoped engagement. Book a discovery call and we'll understand your requirements and provide a fixed-price proposal.

Can Hykmah integrate with our CRM or ERP?

Yes. Custom integrations to CRM and ERP platforms are available as scoped projects. Book a discovery call and our team will assess your requirements and provide a fixed-price proposal.

Ready to Scale Your Channel Without Scaling Your Admin?

Every channel engagement starts with a conversation. We'll understand your partner network, map out the right combination of products and custom solutions, and give you a clear proposal — no commitment, no generic demo.