Shipping & Logistics Integrations
Automate label generation, track deliveries in real-time, and calculate shipping rates dynamically. Connect Hykmah with your preferred carriers for seamless fulfilment from order to delivery.
Pre-Built Connectors for Global and Regional Carriers
Production-ready integrations with the ERP systems mid-market and enterprise businesses rely on
Australia Post
National postal service with domestic and international shipping, parcel lockers, and business account solutions.
StarTrack
Express courier service with overnight delivery, premium tracking, and B2B shipping solutions.
Carton Cloud
3PL warehouse management and freight forwarding platform with multi-carrier shipping and inventory control.
FedEx
Global courier with express shipping, freight services, and comprehensive international delivery options.
TNT
International express delivery with door-to-door service and time-definite delivery guarantees.
Aramex
International logistics with domestic and cross-border delivery, freight forwarding, and e-commerce solutions.
DHL Express
Global logistics with express shipping, freight, and supply chain solutions for businesses of all sizes.
Integration Architecture
Sync method, authentication, data mapping, multi-entity support, and monitoring - explained.
Sync Method
Shipping events trigger in real-time from Hykmah order and job workflows — when an order is marked ready to ship, a label generation request fires to the connected carrier API immediately. Tracking status updates sync on a polling schedule (default: every 30 minutes) as carriers update delivery milestones. Delivery confirmation events sync in real-time via webhook where the carrier supports it.
Authentication
FedEx uses OAuth2. Australia Post, StarTrack, eParcel, Carton Cloud, TNT, Aramex, and DHL use API key authentication configured during setup with your carrier business account credentials. All credentials are encrypted at rest using AES-256. Carrier sandbox environments are available for testing before go-live.
Data Mapping
Standard mappings cover: shipment details (weight, dimensions, service type), sender and recipient addresses, label output format, tracking numbers, and delivery status codes. Carrier-specific fields (e.g. Australia Post product codes, FedEx service types, DHL account numbers) are configured during setup. Address validation runs against carrier requirements before label generation to prevent failed shipments.
Rate Calculation
Live carrier rate APIs are supported for Australia Post, FedEx, DHL, and Aramex — rates are calculated at checkout or order creation based on destination, package dimensions, weight, and selected service level. Rates are cached for configurable intervals to reduce API call volume during high traffic periods.
Error Handling
Failed label generation requests are flagged immediately in the Hykmah order view with the carrier error code and reason. No label is printed on failure — the order remains in a pending state for manual resolution. Tracking sync failures are retried automatically. Users receive notifications for persistent carrier API errors or rate limit breaches.
Fulfilment Automation From Order to Delivery
Automatic Label Generation
Generate and print shipping labels directly from orders in Hykmah without logging into carrier websites or re-entering data. Labels generate in the correct format for the selected carrier and service type.
Real-Time Tracking
Tracking numbers sync to Hykmah automatically when a label is generated. Delivery status updates as the shipment progresses — picked up, in transit, out for delivery, delivered. Customer notifications can be triggered at each milestone.
Dynamic Rate Calculation
Show accurate shipping costs at checkout based on destination, package weight and dimensions, and carrier rates pulled live from carrier APIs. Compare rates across carriers to select the best option per shipment.
