Onboarding
Automation
Create seamless onboarding experiences for customers, employees, and partners. Automated welcome sequences, guided setup flows, and real-time progress tracking ensure everyone gets started right.
Complete Onboarding Toolkit
Customer Onboarding Flows
Guide new customers through account setup, product configuration, and first-value milestones with automated step-by-step journeys.
Welcome Sequences
Send personalised welcome emails, in-app messages, and educational content at exactly the right moments to engage new users.
Progress Tracking
Monitor onboarding completion rates, identify stuck users, and trigger interventions when people fall behind on their journey.
Task Checklists
Create interactive checklists that guide users through required and optional setup tasks with clear instructions and help content.
Milestone Celebrations
Recognise achievements with automated congratulations, badges, and rewards when users complete key onboarding milestones.
Team Onboarding
Onboard entire teams with role-based flows, department-specific content, and manager oversight of team member progress.
Available Across Almost Every Product
Onboarding Automation is available across 15 of 16 Hykmah products. The one exception is Stockwise (inventory management), where onboarding flows are not applicable. All other products in the ecosystem include this capability by default.
Operon
Track service calls, customer complaints, and follow-up tasks for field service teams.
Wirkolic
Manage client requests, project tasks, and internal action items across agency operations.
Franchex
Handle franchise support requests, compliance issues, and escalations across the network.
Medflow
Manage patient inquiries, clinical tasks, and care coordination actions with full audit trails.
Buildtrack
Track site issues, subcontractor tasks, and project action items across construction operations.
Propman
Track maintenance requests, tenant issues, and contractor follow-ups for property management.
