Industry Solution

Marketplace and Platform Operations Without the Manual Overhead

Manage sellers, automate commissions, and handle payment splits on one platform — with custom portals and integrations built to your marketplace's specific requirements.

Construction and Building Management platform

This Is Right for You If...

  • You're running a multi-vendor marketplace and managing seller commissions, payment splits, and payouts manually
  • Seller onboarding involves manual steps across multiple systems with no automated workflow
  • You have no consolidated view of seller performance, sales volume, or commission status
  • You're a SaaS platform with reseller or channel partner programmes requiring commission tracking and deal registration
  • Reconciliation errors are causing payout disputes with your sellers or vendors
  • You're launching a marketplace model and need the financial infrastructure from the start
THE CHALLENGE

The Complexity of Running a Marketplace or Platform

Seller commissions calculated manually at month-end.

Commission calculations are done in spreadsheets at the end of each period. Sellers dispute figures, corrections are made retrospectively, and no one has real-time visibility into what is owed.

Payment reconciliation is a manual process.

Your team exports transaction data, matches payments to orders, and reconciles against gateway reports manually — a process that takes days and produces errors at scale.

No visibility into seller performance.

You have transaction data but no consolidated view of seller activity — no dashboards, no analytics, no way to identify your highest-value vendors without building reports from scratch.

Onboarding new sellers takes too long.

Every seller onboarding involves manual steps across multiple systems — payment gateway setup, commission configuration, portal access, and data entry — with no automated workflow managing it.

Off-the-shelf products don't handle marketplace complexity.

Standard e-commerce or billing tools handle single-vendor transactions. Multi-vendor payment splits, tiered commission structures, and seller-level payout management require a purpose-built layer that most packaged products don't provide.

HOW HYKMAH SOLVES THIS

Multi-Vendor Operations. Automated Commissions. One Platform.

Three products and a custom capabilities layer for marketplace operators — commission management, inventory, recurring billing, and branded seller portals on one platform.

Marketbridge — Multi-Vendor Marketplace Management

Seller onboarding, commission calculation, payment splitting, and payout management in one system. Automated at transaction time — not reconciled manually at month-end.

  • Commission Structures — Flat fee, percentage, tiered, category-based, and deal-specific commission models configured per seller. No spreadsheet calculations at period close.
  • Payment Splits — Automated split calculation at transaction time, reconciled against gateway settlement. Sellers get accurate figures without your team doing the maths.
  • Seller Onboarding — Automated workflows for payment gateway setup, commission configuration, and portal access. New sellers are live without manual steps across multiple systems.
  • Reconciliation — Automated reconciliation runs with exception reporting for mismatches. Disputes get resolved against a system record, not a spreadsheet.
  • Payout Management — Scheduled and manual payout runs with a full audit trail. Every disbursement documented, every figure traceable.
  • Seller Analytics — Consolidated view of seller performance, sales volume, and commission history. Identify your highest-value vendors without building a report from scratch.

Stockwise — Marketplace Inventory

Multi-location inventory tracking with real-time sync across sales channels and seller listings. One stock record across your entire marketplace — updated on every transaction.

  • Multi-Location Tracking — Per-item visibility across warehouse and fulfilment locations with real-time available-to-promise inventory. Know what can actually be sold before it's listed.
  • Real-Time Channel Sync — Stock updates automatically across connected sales channels on every transaction. No manual reconciliation between platforms, no overselling.
  • Seller Listing Sync — Inventory levels tied to individual seller listings with automatic stock reservation on sale. Each seller's available stock reflects reality, not yesterday's count.
  • Purchase Order Workflows — Create and track supplier purchase orders with stock receiving across multiple locations and automated level updates on arrival.
  • Stock Movement Audit Trail — Full history of receipts, transfers, adjustments, and sales across all locations and seller transactions. Complete traceability when discrepancies arise.

Recuron — Platform Subscription Billing

Multi-location inventory tracking with real-time sync across sales channels and seller listings. One stock record across your entire marketplace — updated on every transaction.

  • Platform Fee Billing — Recurring charges for seller platform access generated and delivered automatically each billing cycle. No manual invoicing, no missed billing periods.
  • Flexible Billing Models — Flat monthly, usage-based, tiered, and hybrid commission-plus-subscription structures configured per seller or seller tier.
  • Failed Payment Handling — Automatic retry logic and dunning workflows for failed seller payments with configurable escalation rules. Revenue recovery without manual follow-up.
  • Seller Billing Portal — Self-service access for sellers to view invoices, update payment methods, and manage their subscription status without contacting your team.
  • Revenue Reporting — Consolidated view of recurring revenue, active subscriptions, payment status, and churn across your full seller base. Platform financial health without building a report from scratch.

Custom Capabilities — For Complex Marketplace Requirements

Multi-location inventory tracking with real-time sync across sales channels and seller listings. One stock record across your entire marketplace — updated on every transaction.

  • Branded Seller Portals — Custom portals giving vendors real-time visibility into sales, commissions, and payout status under your marketplace brand.
  • Payment Gateway Integration — Connect Marketbridge to your existing payment infrastructure. Commission calculations and reconciliation run against your actual gateway settlement data.
  • ERP & Accounting Integration — Connect to your ERP or accounting platform for reconciliation at scale. One data set across your financial and marketplace systems.
  • Workflow Automation — Automated payout runs, commission triggers, and onboarding sequences built to your marketplace's specific operational logic.
ENGAGEMENT PROCESS

How We Work With Marketplace Clients

1.

Discovery Call

We understand your marketplace model, seller volume, commission structures, payment gateways in use, and what is causing the most operational pain.

2.

Scoping

We map your requirements to Marketbridge capabilities and identify what custom integration or portal work is needed. Every assumption is documented.

3.

Proposal

Fixed-scope proposal covering products, custom builds, timelines, and pricing. No surprises after sign-off.

4.

Implementation

Our team configures Marketbridge, builds the integrations and portals, migrates your data, and runs parallel testing against your existing process before go-live.

5.

Ongoing Support

Post-launch support with defined SLAs. As your marketplace grows, Hykmah scales with you — additional sellers, new commission structures, and new integrations handled by the same team.

PLATFORM CAPABILITIES

What Marketplace Platform Clients Get

Capability
Detail
Seller icon3 Sellers / Vendors
Unlimited sellers with individual commission structures, fee rules, and payout schedules
Seller icon3 Commission Structures
Flat fee, percentage, tiered, category-based, and deal-specific models
Seller icon3 Payment Splits
Automated split calculation at transaction time, reconciled against gateway settlement
Seller icon3 Reconciliation
Automated reconciliation runs with exception reporting for mismatches
Seller icon3 Custom Seller Portal
Branded self-service portal for sales, commissions, payouts, and performance
Seller icon3 Payout Management
Scheduled and manual payout runs with full audit trail
Seller icon3 Seller Onboarding
Automated workflows for gateway setup, commission configuration, and portal access
Seller icon3 Inventory Sync
Multi-channel inventory tracking via Stockwise (optional)
Seller icon3 Recurring Billing
Platform subscription fees via Recuron (optional)
Seller icon3 Custom Integrations
Payment gateways, accounting systems, ERP, and existing marketplace platforms
Seller icon3 Support
Australian-based support with dedicated account management
Seller icon3 SLA
Defined response and resolution SLAs agreed at scoping
Seller icon3 Security
Role-based access, audit trail on all financial transactions, Australian data residency available
ECOSYSTEM ADVANTAGE

Purpose-Built vs Stitched Together

Need
Without Hykmah
With Hykmah
Commission management only
Spreadsheet calculations at month-end, disputes with sellers
Marketbridge — automated commission calculation at transaction time
Commissions + seller portal
Two separate systems, manual data sync between them
Marketbridge — commission tracking and seller portal in one system
Commissions + inventory
Separate inventory platform, manual stock reconciliation
Marketbridge + Stockwise — one subscription, shared data
Full marketplace ops + custom integrations
Multiple vendors plus integration consultancy
Custom-quoted, one platform, one vendor, maintained by our team

Common Questions About Marketplace & Platform Operations on Hykmah

What is Marketbridge?

Marketbridge is Hykmah's multi-vendor marketplace management product. It handles seller onboarding, commission and fee structures, payment splitting, reconciliation, payout management, and seller analytics for marketplace and platform operators.

How much does it cost?

Marketplace engagements are scoped based on seller volume, commission complexity, and any custom portal or integration work required. Hykmah plans start from free with paid tiers at $50 and $350 AUD/month. Enterprise and custom work is quoted after scoping. Book a discovery call to start the conversation.

How does Hykmah handle payment splits?

Marketbridge calculates payment splits based on your configured commission structures and fee rules. Splits are calculated automatically at transaction time and reconciled against your payment gateway — removing the need for manual spreadsheet calculations.

Can we build a custom seller portal?

Yes. Hykmah builds custom seller portals branded to your marketplace, giving vendors visibility into their sales, commissions, payouts, and performance. This is scoped as part of the engagement alongside the Marketbridge implementation.

How long does implementation take?

Implementation timelines depend on seller volume and the scope of custom work required. A standard Marketbridge deployment typically takes 4–8 weeks. Custom portal and integration builds are scoped separately in the proposal phase.

Can Hykmah integrate with our existing payment gateway or ERP?

Yes. Hykmah builds and maintains custom integrations to payment gateways, ERP systems, and accounting platforms as part of the engagement. These are not generic connectors — they are built to your system's APIs and maintained by the Hykmah team post-launch.

Is Hykmah Australian-based?

Yes. Hykmah is an Australian business. Scoping, implementation, and ongoing support are delivered locally, with Australian data residency available.

Ready to Automate Your Marketplace Operations?

Every marketplace engagement starts with a conversation. We'll map your requirements to the right Marketbridge configuration and scope what custom work is needed — no generic demos, no sales pitch without substance.