Medical Practice Management Built for Australian Healthcare
Purpose-built tools for practices that need accurate patient records, structured appointment scheduling, compliant clinical workflows, and reliable billing — without stitching together disconnected systems.
Products That Power Healthcare Operations
Three products for Australian healthcare practices — patient records and clinical workflows, recurring billing, and custom capabilities for complex networks on one platform.
Medflow — Medical Practice Management
Patient records, appointment scheduling, clinical workflows, and billing in one system. Purpose-built for Australian healthcare practices — without the disconnected tools.
- Patient Records — Centralised profiles with clinical history, medications, allergies, and consultation notes. Everything relevant to a patient in one place, retrievable when it matters.
- Appointment Scheduling — Manage practitioner schedules, appointment types, and patient self-booking with automated reminders. Fewer no-shows, fewer gaps, less time on the phone.
- Clinical Workflows — Structured consultation workflows that guide the clinical note, billing code, and follow-up action in one step. Less room for billing errors, less admin after each appointment.
- Billing & Claims — Medicare item number assignment, private health fund billing, and NDIS and DVA workflows for supported practice types. Fewer rejected claims, less revenue lost to avoidable errors.
- Referral Management — Generate and track referrals, record specialist responses, and maintain continuity of care in the patient record. No fax follow-ups, no tracking in email threads.
- Compliance Documentation — Consent forms, accreditation records, and audit-ready documentation stored against the relevant patient or practice record. Audit preparation in minutes, not days.
Recuron — Recurring Billing for Healthcare
For builders and contractors who need to coordinate tradespeople and subcontractors across active sites alongside project cost management.
- Recurring Billing Cycles — Configure automated billing schedules for support plans, subscription consultations, and corporate health arrangements. Invoices go out on time without your team triggering them manually.
- NDIS & Employer Billing — Manage third-party billing arrangements where the payer is not the patient. Invoices generated to the correct party with the correct reference details each cycle.
- Failed Payment Recovery — Automatic retry logic and escalating communications when a payment fails. Revenue recovery without your front desk making calls to patients.
- Patient Self-Service — Patients update payment methods and access their billing history through their own portal. Routine account queries handled without contacting reception.
- Revenue Reporting — Recurring revenue, active billing arrangements, and outstanding payments visible in one view. Practice financial health without assembling a report from scratch each month.
Custom Capabilities — For Healthcare Networks & Specialist Providers
For builders and contractors who need to coordinate tradespeople and subcontractors across active sites alongside project cost management.
- Clinical System Integration — Connect Medflow to existing pathology, radiology, or hospital information systems. One patient record across your clinical and administrative infrastructure.
- Multi-Site Configuration — Configure Medflow across multiple practice locations with shared patient records and site-specific practitioner scheduling and billing rules.
- Patient Portals — Custom portals giving patients visibility over their appointment history, referral status, and account details without calling reception.
- Custom Compliance Workflows — Bespoke documentation and reporting workflows for specialist accreditation requirements or regulatory obligations that standard configuration doesn't cover.
Find Your Starting Point
Field service businesses come in all shapes. Here"s how Hykmah fits at different stages.
You"re running jobs from a shared calendar or spreadsheet
Your situation:You"re running jobs from a shared calendar or spreadsheet. Quoting in Word or Excel. Invoicing manually in Xero. It works, but you"re spending hours on admin that should be spent on jobs.
What you need:
Operon. One product. Job management, quoting, invoicing, and accounting sync.
What it costs:
Free tier for up to 30 jobs/month.
Professional ($50/month) for up to 150 jobs with unlimited users.
How to get started:
Sign up for the free tier and start managing jobs today. No sales call needed.
You've got multiple contractors in the field and scheduling is getting complicated
Your situation: You've got multiple contractors in the field. Scheduling is getting complicated. You need parts tracking because technicians are arriving without the right stock. Invoicing is bottlenecked because job information takes days to come back from the field.
What you need:
Operon. One product. Job management, quoting, invoicing, and accounting sync.
What it costs:
Free tier for up to 30 jobs/month.
Professional ($50/month) for up to 150 jobs with unlimited users.
How to get started:
Sign up for the free tier and start managing jobs today. No sales call needed.
You"re running multiple crews across locations with service agreements and recurring billing
Your situation: You"re running multiple crews across locations. You need service agreements and recurring billing. You might have compliance requirements, subcontractor coordination, or systems that don"t talk to each other. Off-the-shelf products might not cover everything.
What you need:
Operon. Operon + Stockwise + Recuron, potentially with custom integrations, workflow automation, or a bespoke customer portal. This is a conversation, not a signup.
What it costs:
Free tier for up to 30 jobs/month.
Professional ($50/month) for up to 150 jobs with unlimited users.
How to get started:
Sign up for the free tier and start managing jobs today. No sales call needed.
Products That Power Healthcare Operations
Operon – Job Management
Quote to invoice in one flow. Contractor scheduling, workflow tracking, and accounting integration. Unlimited users on all paid tiers.
Membrify - Membership Management
Member records, renewals, payments, communications, and digital wallet passes for associations and clubs.
Recuron – Recurring Billing
Service agreements, maintenance contracts, and automated recurring billing. Included from Premium tier.
