Industry Solution

Franchise Operations That Scale With Your Network

Manage every location from one platform. Standardised workflows, royalty tracking, and performance benchmarking — with custom portals and integrations when your network needs more than off-the-shelf.

Construction and Building Management platform

This Is Right for You If...

  • You're running or building a franchise network and need consistent operations across every location
  • Royalty calculations are manual, error-prone, or causing friction with franchisees
  • You can't see how each location is performing without chasing reports
  • Onboarding new locations is slow and inconsistent — every franchisee gets a different experience
  • You need compliance tracking that works before issues reach customers, not after
  • You've outgrown spreadsheets and email chains but don't want enterprise ERP pricing
THE CHALLENGE

The Reality of Running a Franchise Network

Inconsistent processes across locations undermine your brand.

Every location does things slightly differently. Without standardised workflows, brand quality varies — and problems are hard to identify before they affect customers.

No visibility across the network.

The franchisor can't see how each location is really performing without chasing reports. There's no single view of revenue, compliance, or operational health across all sites.

Royalty and fee tracking is done in spreadsheets.

Calculating royalties manually each month is time-consuming and error-prone. Discrepancies cause friction with franchisees and delays in financial reporting.

Onboarding new locations is slow and inconsistent.

Every new franchisee goes through a different onboarding experience depending on who's running it. Documents, checklists, and training materials live in different places.

Brand standard breaches are discovered too late.

Without a central compliance tracking system, franchisors only discover issues through customer complaints or periodic audits — by which point the damage is done.

HOW HYKMAH SOLVES THIS

One Platform. Every Location. Total Visibility.

One product for Australian event organisers — ticket sales, venue capacity, and attendee check-in in one place with no percentage taken from your ticket revenue.

Eventora — Event Ticketing & Venue Management

Ticket sales, venue capacity, and attendee check-in in one system. Lower fees than the major platforms — with member pricing applied automatically at checkout.

  • Online Ticket Sales — Branded event pages with multiple ticket types, pricing tiers, and capacity limits. Sell directly without sending buyers to a third-party platform.
  • Venue & Capacity Management — Track available capacity in real time across sections and sessions. Know you're not overselling before it becomes a problem at the door.
  • QR Code Check-In — Scan tickets at the door from any mobile device. No separate app, no printed lists, no queue-causing bottlenecks.
  • Member Pricing — Members receive discounted or complimentary access automatically based on membership status. No discount codes, no post-event reconciliation.
  • Waitlist Management — Automatically notify waitlisted attendees when tickets become available. No manual monitoring, no one to call.
  • Accounting Integration — Event revenue syncs directly to Xero, MYOB, or QuickBooks on completion. No manual entry after every event.
ENGAGEMENT PROCESS

How We Work With Franchise Networks

1.

Discovery Call

We understand your network — number of locations, franchise model, current systems, and where the gaps are. No commitment, no sales pitch. An honest conversation about fit.

2.

Scoping

We map out which products cover your core requirements, what needs custom work, and how existing systems connect. Full picture before any commitment.

3.

Proposal

Fixed-price quote, timeline, and deliverables. Products have published pricing. Custom work is quoted from scoping. No surprises.

4.

Implementation

Products configured for your network. Custom portals, integrations, and compliance workflows built and tested. Franchisees onboarded with dedicated support.

5.

Ongoing Support

Australian-based support with a dedicated account manager. The platform evolves as your network grows.

ENTERPRISE PLATFORM CAPABILITIES

What Franchise Clients Get

Capability
Detail
Location management
All locations managed from one franchisor dashboard
Users
Unlimited — franchisor staff and franchisees
Royalty tracking
Automated calculations and reconciliation reports
Compliance tracking
Real-time status across all locations
Performance benchmarking
Network-wide and per-location analytics
Document management
Centralised distribution to all franchisees
Onboarding workflows
Structured, consistent process for every new location
Custom portals
Branded franchisee portals with role-appropriate access
Custom integrations
ERP, accounting, and operational system connections
Support
Priority support with dedicated account manager
Onboarding
Guided network setup and franchisee onboarding
ECOSYSTEM ADVANTAGE

Replace Vendor Sprawl With One Platform

Need
Without Hykmah
With Hykmah
Franchise location management
Generic multi-entity SaaS or spreadsheets
Franchex — purpose-built for franchise networks
Franchise ops + job management
Two separate vendors, two logins, two bills
Franchex + Operon on one subscription
Franchise ops + inventory
Franchise platform + separate inventory system
Franchex + Stockwise on one subscription
Custom portals + ERP integration
Multiple vendors plus integration consultancy
Custom-quoted, one platform, one vendor

Common Questions About Franchise Operations on Hykmah

What is Franchex?

Franchex is Hykmah's franchise and multi-entity operations management product. It gives franchisors a central dashboard to manage all locations, standardise workflows, track royalties, benchmark performance, and onboard new franchisees — without needing enterprise software.

How much does it cost?

Hykmah plans start from free, with paid tiers at $50 and $350 AUD/month. Franchex is available across these tiers with different inclusions at each level. Larger networks with custom portal or integration requirements are quoted individually after scoping. Book a discovery call to start the conversation.

Can I track royalties automatically?

Yes. Franchex includes royalty tracking and reporting as a core capability. You can configure royalty rates per location, automate calculations, and generate reports for reconciliation — replacing the spreadsheets most franchisors currently use.

How does Franchex handle performance benchmarking?

Franchex gives you a franchisor dashboard that compares performance across all locations. You can see which locations are meeting brand standards, which are underperforming, and drill down into individual location data for coaching or compliance action.

Can franchisees use Franchex too?

Yes. Franchisees have their own access to Franchex with role-appropriate views. They can access their onboarding materials, brand documents, templates, and compliance checklists — and submit required reports to the franchisor dashboard.

Does Franchex work with accounting software?

Yes. Franchex integrates with Xero, MYOB, and QuickBooks for royalty reconciliation and financial reporting. If you need integration with an ERP or custom accounting system, that can be scoped as part of a custom engagement.

Ready to Scale Your Franchise Network

Every franchise engagement starts with a conversation. We'll understand your network, map out the right combination of products and custom solutions, and give you a clear proposal — no commitment, no generic demo.