Governance & Insights

Integration Fabric

Connect your entire technology stack with 73+ pre-built connectors and powerful custom integration tools. Eliminate data silos and manual processes with real-time, bi-directional sync.

Roles and Permissions platform
KEY FEATURES

Connect Everything

73+ Pre-Built Connectors

Out-of-the-box integrations with popular business tools: accounting, CRM, marketing, payments, shipping, and more. Configure in minutes.

Real-Time Sync

Bi-directional data synchronisation that keeps all your systems up to date. Changes propagate instantly across connected platforms.

Custom Integrations

Build custom connectors for proprietary systems or niche applications. Our integration framework handles authentication, retries, and error handling.

Data Mapping

Visual field mapping between systems. Transform data formats, apply business logic, and ensure consistency across all connected platforms.

Sync Monitoring

Real-time visibility into all data flows. Monitor sync status, identify bottlenecks, and receive alerts when issues occur.

Scheduled Sync

Configure sync intervals from real-time to daily batches. Balance between immediacy and system load based on your needs.

Conflict Resolution

Intelligent handling of data conflicts when the same record is modified in multiple systems. Configurable rules determine which version wins.

How It Works

Connect in Minutes

Step 1

Choose Your Connector

Browse our library of 73+ pre-built connectors or create a custom integration using our framework.

Step 2

Authenticate

Securely connect to your external system using OAuth, API keys, or other authentication methods. Credentials are encrypted at rest.

Step 3

Map Your Data

Use the visual mapper to connect fields between systems. Apply transformations and set sync direction for each data type.

Step 4

Activate and Monitor

Enable the integration and watch your data flow. Monitor sync status, review logs, and receive alerts for any issues.

Technical Details

Enterprise Integration Infrastructure

Sync Capabilities

  • Real-time event-driven sync
  • Scheduled batch processing
  • Bi-directional data flow
  • Delta sync (changes only)
  • Full sync on demand
  • Parallel processing
  • Transaction support
  • Rollback capability

Data Handling

  • Field-level mapping
  • Data type conversion
  • Value transformation
  • Lookup tables
  • Calculated fields
  • Conditional logic
  • Default values
  • Null handling rules

Reliability

  • Automatic retry (exponential backoff)
  • Dead letter queue
  • Idempotent operations
  • Duplicate detection
  • Order preservation
  • Checkpointing
  • Disaster recovery
  • 99.9% uptime SLA

Security

  • OAuth 2.0 support
  • API key encryption
  • TLS 1.3 in transit
  • TLS 1.3 in transit
  • AES-256 at rest
  • IP whitelisting
  • Audit logging
  • Role-based access
  • SOC 2 compliant

Pre-Built Role Templates

Start quickly with roles designed for common business functions.

System Administrator

Full access to all features, settings, and data. Can manage users, configure integrations, and access all reports.

  • Full system configuration
  • User and role management
  • All data access

Account Manager

Manage customer accounts and relationships. Access to customer data, orders, and communication history.

  • Customer record management
  • Order and invoice access
  • Communication logging

Finance User

Manage customer accounts and relationships. Access to customer data, orders, and communication history.

  • Invoice and payment processing
  • Financial reporting
  • Revenue data access

Operations Manager

Manage day-to-day operations including jobs, scheduling, and resource allocation.

  • Job and task management
  • Schedule configuration
  • Resource assignment

Field Technician

Mobile-focused role for field staff. Access to assigned jobs, customer details, and time tracking.

  • Assigned job access only
  • Time and expense entry
  • Communication logging

Read-Only Viewer

View-only access to records and reports. Cannot create, edit, or delete any data across the platform.

  • Read-only data access
  • Report viewing
  • No configuration access
Products

Built Into Every Hykmah Product

Every product in the Hykmah ecosystem is built on the same underlying platform. Integration Fabric is available across the entire product suite by default — connect any product to your external systems without additional configuration or separate connectors.

Control technician access to jobs, customer data, and pricing. Restrict based on territory, skill level, or assignment.

View Operon

Isolate franchise data by location while giving corporate users visibility across the network. Role hierarchies mirror franchise structure.

View Franchex

Manage member data access for staff, volunteers, and board members with appropriate visibility levels per organisational role.

View Membrify
Related Capabilities

Works Best With

APIs & SDKs

Build custom connectors for systems not covered by pre-built integrations using the full REST API and SDK library.

Learn More →

Automation & Scripting Engine

Engine Trigger automated workflows when integration events fire, or use integration actions within your automation sequences.

Learn More →

Data Portability & Bulk Operations

Move large volumes of data between systems using bulk operations alongside real-time integration sync.

Learn More →

Ready to Connect Your Systems?

Talk to our team about integrating Hykmah with your existing technology stack.

Book a Technical Discussion