Enterprise Solution

Marketplace Operations Without the Manual Reconciliation

Manage sellers, commissions, and payment splits on one platform. Marketbridge gives you multi-vendor financial orchestration — with custom portals and integrations built to your requirements.

Construction and Building Management platform

This Is Right for You If...

  • You're running a platform with multiple sellers or vendors and need to manage financial flows between them
  • You're currently reconciling payments and commissions in spreadsheets
  • Sellers are raising payout disputes because your reconciliation process produces errors
  • Onboarding new sellers involves manual steps across multiple systems
  • You're a SaaS platform with reseller or channel partner programmes requiring commission tracking
  • You're launching a marketplace model and need the financial infrastructure from the start
THE CHALLENGE

Where Marketplace Operations Break Down

Marketplace payments are manually reconciled in spreadsheets.

Your team exports transaction data, matches payments to orders, and reconciles against gateway reports in Excel — a process that takes days and introduces errors at scale.

Onboarding new sellers takes weeks.

Every seller onboarding involves manual steps across multiple systems — payment gateway setup, commission configuration, portal access, and data entry — with no automated workflow to manage it.

Seller commissions calculated at month-end in Excel.

Commission calculations are done manually at the end of each period. Sellers dispute figures, corrections are made retrospectively, and no one has real-time visibility into what is owed.

Payment reconciliation errors causing disputes with sellers.

When reconciliation is manual, errors are inevitable. Sellers receive incorrect payouts, disputes take time to resolve, and the relationship cost compounds over time.

No visibility into which sellers are performing.

You have transaction data but no consolidated view of seller performance — no dashboards, no analytics, no way to identify your highest-value vendors without building reports from scratch.

HOW HYKMAH SOLVES THIS

Ready-Built Products. Custom Integrations. One Platform.

Three products and a custom capabilities layer for marketplace operators — commission management, seller order portals, recurring billing, and branded seller portals on one platform.

Marketbridge — Multi-Vendor Marketplace Management

Seller onboarding, commission calculation, payment splitting, and payout management in one system. Automated at transaction time — not reconciled manually at month-end.

  • Commission Structures — Flat fee, percentage, tiered, category-based, and deal-specific commission models configured per seller. No spreadsheet calculations at period close.
  • Payment Splits — Automated split calculation at transaction time, reconciled against gateway settlement. Sellers get accurate figures without your team doing the maths.
  • Seller Onboarding — Automated workflows for payment gateway setup, commission configuration, and portal access. New sellers are live without manual steps across multiple systems.
  • Reconciliation — Automated reconciliation runs against payment gateway data with exception reporting for mismatches. Disputes resolved against a system record, not a spreadsheet.
  • Payout Management — Scheduled and manual payout runs with a full audit trail. Every disbursement documented, every figure traceable.
  • Seller Analytics — Consolidated view of seller performance, sales volume, and commission history. Identify your highest-value vendors without building a report from scratch.

Orderlink — Seller Order Management

A structured B2B portal for marketplace sellers to manage orders, account pricing, and buyer relationships. Buyers order online with live stock visibility — no phone calls, no manual order entry.

  • Seller Self-Service Portal — Buyers browse catalogues, check stock, and place orders without contacting the seller directly. Order volume grows without the admin overhead growing with it.
  • Customer-Specific Pricing — Per-account pricing, volume discounts, and tiered pricing rules configured per seller. Correct price applied at checkout without manual intervention.
  • Real-Time Inventory Visibility — Live stock levels shown to buyers before order submission. Backorder disputes reduced before they start.
  • Credit Terms & Approval Workflows — Net 15/30/60/90 terms, credit limits, and order approval routing configured per account. Purchasing controls enforced without your team reviewing every order.
  • Accounting Sync — Orders flow directly to Xero, MYOB, or QuickBooks invoices automatically. No manual re-keying between the portal and your books.

Recuron — Subscription Billing

Automated billing for marketplaces with SaaS or recurring revenue components alongside transaction-based fees. Fixed monthly cost — no percentage fees that compound as your volume grows.

  • Recurring Billing Automation — Monthly, annual, and custom billing cycles with automated invoicing and plan change handling. Billing goes out on schedule without manual triggers.
  • Usage-Based Billing — Meter consumption in real time and bill on usage alongside fixed subscription fees. Accurate charges without manual usage tracking at period end.
  • Dunning Management — Automated failed payment recovery with configurable retry logic. Involuntary churn reduced without your team chasing failed payments individually.
  • Proration & Mid-Cycle Changes — Automatic proration calculations for upgrades, downgrades, and add-ons. Plan changes handled correctly without manual invoice adjustments.
  • Revenue Reporting — Recurring revenue, active subscriptions, payment status, and churn visible in one view. Platform financial health without building a report from scratch.

Custom Capabilities — For Complex Marketplace Requirements

For marketplace operators with payment gateway integrations, ERP connections, or branded seller portal requirements that go beyond standard product configuration.

  • Branded Seller Portals — Custom portals giving vendors real-time visibility into sales, commissions, and payout status under your marketplace brand.
  • Payment Gateway Integration — Connect Marketbridge to your existing payment infrastructure. Commission calculations and reconciliation run against your actual gateway settlement data.
  • ERP & Accounting Integration — Connect to your ERP or accounting platform for reconciliation at scale. One data set across your financial and marketplace systems.
  • Workflow Automation — Automated payout runs, commission triggers, and reconciliation schedules built to your marketplace's specific operational logic.
WHAT AN ENGAGEMENT LOOKS LIKE

How We Work With Marketplace Clients

1.

Discovery Call

We understand your marketplace model, current reconciliation process, seller volume, payment gateways in use, and what is causing the most operational pain.

2.

Scoping

We map your requirements to Marketbridge capabilities and identify what custom integration or portal work is needed. We document every assumption.

3.

Proposal

Fixed-scope proposal covering products, custom builds, timelines, and pricing. No surprises after sign-off.

4.

Implementation

Our team configures Marketbridge, builds the integrations and portals, migrates your data, and runs parallel testing against your existing reconciliation process before go-live.

5.

Ongoing Support

Post-launch support with defined SLAs. As your marketplace grows, Hykmah scales with you — additional sellers, new commission structures, and new integrations handled by the same team.

PLATFORM CAPABILITIES

What Marketplace Clients Get

Capability
Detail
Sellers / Vendors
Unlimited sellers with individual commission structures, fee rules, and payout schedules
Commission Structures
Flat fee, percentage, tiered, category-based, and deal-specific models
Payment Splits
Automated split calculation at transaction time, reconciled against gateway settlement
Reconciliation
Automated reconciliation runs with exception reporting for mismatches
Custom Seller Portal
Branded self-service portal for sales, commissions, payouts, and performance
Payout Management
Scheduled and manual payout runs with full audit trail
Seller Onboarding
Automated workflows for gateway setup, commission config, and portal access
Custom Integrations
Payment gateways, accounting systems, ERP, and existing marketplace platforms
Support
Australian-based support with dedicated account management
SLA
Defined response and resolution SLAs agreed at scoping
Security
Role-based access, audit trail on all financial transactions, Australian data residency available
ECOSYSTEM ADVANTAGE

One Platform vs Building It Yourself

Need
Without Hykmah
With Hykmah
Manual marketplace ops
High admin overhead, spreadsheet errors, breaks as volume grows
Automated reconciliation and commission calculation from day one
Payment splitting only
Gateway handles splits but no commission management, analytics, or seller portal
Marketbridge adds the full operational layer on top of your payment gateway
Full marketplace orchestration + custom portals
Enterprise platforms with high costs and long implementation
Marketbridge scoped to your requirements, custom portals built by our team

Common Questions About Marketplace Financial Orchestration

What is marketplace orchestration?

Marketplace orchestration refers to the systems and processes that manage the financial and operational flows of a multi-vendor marketplace — including seller onboarding, commission calculation, payment splitting, reconciliation, and payout management. Hykmah's Marketbridge product is purpose-built for this.

What does Marketbridge do?

Marketbridge manages multi-vendor marketplace operations end-to-end: seller onboarding, commission and fee structures, payment splitting across sellers, reconciliation, payout management, seller analytics, and deal registration for channel partners.

How does Hykmah handle payment splits?

Marketbridge calculates payment splits based on your configured commission structures and fee rules. Splits are calculated automatically at transaction time and reconciled against your payment gateway, removing the need for manual spreadsheet calculations.

Can we build a custom seller portal?

Yes. Hykmah builds custom seller portals branded to your marketplace, giving vendors visibility into their sales, commissions, payouts, and performance data. This is scoped as part of the engagement alongside the Marketbridge implementation.

How long does implementation take?

Implementation timelines depend on your existing infrastructure and the scope of custom work required. A standard Marketbridge deployment typically takes 4–8 weeks. Custom portal and integration builds are scoped separately in the proposal phase.

Is Hykmah Australian-based?

Yes. Hykmah is an Australian business. Our team handles scoping, implementation, and ongoing support locally, with Australian data residency available.

What if we only need Marketbridge, not custom work?

Marketbridge can be deployed as a standalone product without custom portal or integration work. During the discovery call we will assess your requirements and scope only what is necessary — there is no obligation to take every service.

Ready to Replace Manual Marketplace Operations?

Every marketplace engagement starts with a conversation. We'll map your requirements to the right Marketbridge configuration — no generic demos, no sales pitch without substance.