Business Solution

Field Service Operations That Work — From Quote to Invoice

Stop juggling spreadsheets, calendar apps, and disconnected tools. Manage your jobs, contractors, and customers in one place — with accounting integration and unlimited users from $50/month.

Field Service Operations platform
The Challenge

The Reality of Running Field Service Operations

Running a field service business means managing jobs, people, and money across the office and the field. The tools most businesses start with — spreadsheets, shared calendars, paper job cards — break down as the team grows.

Scheduling relies on memory and calendar apps.

Jobs get double-booked. Contractors don't know what's next. The office spends more time coordinating than managing.

Invoicing is always behind.

Jobs get completed but invoices sit for days waiting for paperwork. Cash flow suffers because billing can't keep up with the field.

No visibility into job progress.

The office can't tell a customer what stage their job is at without calling the contractor. There's no single view of what's active, pending, or complete.

Quoting and invoicing live in different systems.

Quotes go out in one tool, jobs are tracked in another, invoices are done in a third. Nothing connects, and data gets re-entered at every step.

Every new hire costs more on competitor tools.

Per-user pricing means a 10-person team on Tradify costs $620/month. Adding a contractor shouldn't double your software bill.

HOW HYKMAH SOLVES THIS

One Subscription. Everything You Need to Run Field Operations.

Three products for field service businesses — job management, parts and inventory, and recurring billing on one subscription. Start with what you need and add more as you grow.

Operon — Job Management

Schedule, dispatch, quote, and invoice from one system. Manage every job from first booking to final payment — with unlimited users on all paid tiers.

  • Scheduling & Availability — See contractor availability in a calendar view and assign jobs without phone tag. Know who's free before you commit to a booking.
  • Workflow Visibility — Track every job through defined stages. See what's active, pending, and complete without calling the field.
  • Quoting & Invoicing — Build quotes, convert them to jobs, and generate invoices on completion. Sync directly to Xero, MYOB, or QuickBooks with no manual entry.
  • Timesheets — Contractors log time against jobs across your team. Hours and costs visible per job without a separate timesheet system.
  • Document Management — Attach photos, compliance paperwork, and job sheets directly to each job record. Everything in one place when you need it.
  • Unlimited Users — Every paid tier includes unlimited Operon users. Add contractors and apprentices without watching your software bill climb.

Stockwise — Parts & Inventory

Multi-location parts tracking with real-time sync, purchase orders, and reorder alerts. Know what's in every van and warehouse before you dispatch.

  • Multi-Location Tracking — Manage stock across warehouses and vehicles with per-location visibility. See exactly what's where before assigning a job.
  • Real-Time Sync — Stock levels update across all locations the moment parts are used, received, or transferred. No manual counts, no surprises on site.
  • Purchase Order Workflows — Raise purchase orders and update inventory automatically on receipt. Keep stock accurate without touching a spreadsheet.
  • Reorder Alerts — Set low-stock thresholds per part and get notified before technicians head out without what they need.
  • Accounting Integration — Stock movements sync directly to Xero, MYOB, or QuickBooks. Inventory costs stay accurate in your books without double entry.

Recuron — Service Agreements & Recurring Billing

Automated billing for maintenance contracts and recurring service agreements. Predictable revenue without the manual follow-up.

  • Automated Billing Cycles — Set billing schedules for maintenance contracts and let the system handle the rest. Invoices go out on time without manual intervention.
  • Renewal Management — Track agreement end dates and send renewal reminders before contracts lapse. Stop losing recurring revenue to admin oversights.
  • Failed Payment Recovery — Automated follow-up on failed payments keeps cash flow moving without your team chasing individually.
  • Agreement Tracking — Link service agreements to customer records in Operon. Field staff know which customers are under contract before arriving on site.
  • Accounting Sync — Recurring invoices flow directly to Xero, MYOB, or QuickBooks. Subscription revenue stays reconciled without touching it twice.
Find Your Starting Point

Find Your Starting Point

Field service businesses come in all shapes. Here's how Hykmah fits at different stages.

Scenario A - Solo Operator or Small Team (1–5 People)

You're running jobs from a shared calendar or spreadsheet

Your situation: You're running jobs from a shared calendar or spreadsheet. Quoting in Word or Excel. Invoicing manually in Xero. It works, but you're spending hours on admin that should be spent on jobs.

What you need:

Operon. One product. Job management, quoting, invoicing, and accounting sync.

What it costs:

Free tier for up to 30 jobs/month.
Professional ($50/month) for up to 150 jobs with unlimited users.

How to get started:

Sign up for the free tier and start managing jobs today. No sales call needed.

Get Started Free
Hykmah platform mockup
Hykmah platform mockup
Scenario B — Growing Team (5–15 people)

You've got multiple contractors in the field and scheduling is getting complicated

Your situation: You've got multiple contractors in the field. Scheduling is getting complicated. You need parts tracking because technicians are arriving without the right stock. Invoicing is bottlenecked because job information takes days to come back from the field.

What you need:

Operon for job management + StockWise for inventory. Both included on Professional ($50/month) with unlimited Operon users.

What it costs:

$50/month for both products. Compare that to $670+/month for ServiceM8 + Unleashed separately.

How to get started:

Sign up, explore both products, or book a demo to see how they work together.

Get Started Free
Scenario C — Established Operation (15–50+ people)

You're running multiple crews across locations with service agreements and recurring billing

You're running multiple crews across locations. You need service agreements and recurring billing. You might have compliance requirements, subcontractor coordination, or systems that don't talk to each other. Off-the-shelf products might not cover everything.

What you need:

Operon + StockWise + Recuron, potentially with custom integrations, workflow automation, or a bespoke customer portal. This is a conversation, not a signup.

What it costs:

Premium ($350/month) includes up to 5 products. Custom work is scoped and quoted to your requirements.

How to get started:

Talk to our team. We'll understand your operation and recommend the right combination of products and custom work.

Get Started Free
Hykmah platform mockup
The Ecosystem Advantage

More Products. One Subscription. No Extra Fees.

Scenario
Multiple Vendors
Hykmah
Jobs only
ServiceM8 $79/mo or Tradify $62/user
Operon $50/mo, unlimited users
Jobs + Inventory
ServiceM8 + Unleashed = $670+/mo
Operon + StockWise = $50/mo
Jobs + Inventory + Billing
Three separate vendors = $1,200+/mo
Operon + StockWise + Recuron = $350/mo
For Complex Operations

When You Need More Than Off-the-Shelf

Some field service operations need more than packaged products. If your business runs on disconnected systems, requires custom workflows, or needs a branded portal for customers or subcontractors, we can scope and build it.

What we build

Custom integrations connecting your existing tools into a single workflow
Custom portals for customers, partners, or subcontractors
Workflow automation for business processes specific to your operation

How it works:

Discovery call
Scoping
Fixed-price proposal
Build & deliver, with ongoing Australian support
Recommended Products

Products That Power Field Service Operations

Operon – Job Management

Quote to invoice in one flow. Contractor scheduling, workflow tracking, and accounting integration. Unlimited users on all paid tiers.

View Operon

Stockwise – Inventory Management

Multi-location parts and stock tracking with real-time sync, purchase orders, and reorder alerts. Pair with Operon on one subscription.

View Stockwise

Recuron – Recurring Billing

Service agreements, maintenance contracts, and automated recurring billing. Included from Premium tier.

View Recuron

Frequently Asked Questions

What products do I need for field service?

Most field service businesses start with Operon for job management. If you need parts or stock tracking, add Stockwise. For service agreements and recurring billing, add Recuron. Professional ($50/month) includes 2 products, Premium ($350/month) includes up to 5.

How much does it cost?

Operon alone: Free (30 jobs/month) or $50/month (150 jobs, unlimited users). Operon + Stockwise: $50/month on Professional. All three products: $350/month on Premium. All pricing in AUD.

How does this compare to ServiceM8 or Tradify?

At 150 jobs/month with unlimited users, Operon is $50 vs ServiceM8 at $79. A 10-person team on Tradify costs $620/month vs $50 on Operon. Adding inventory on competitors means a separate vendor at $590+/month — on Hykmah it's included in your subscription.

Can Operon handle scheduling and dispatch?

Operon provides calendar-based availability tracking for scheduling contractors by date and time. It does not currently offer drag-and-drop scheduling, route optimisation, or GPS tracking. A native mobile app is in development.

What if my needs are more complex than standard products?

If you need custom integrations, workflow automation, or a bespoke portal, our team can scope and build it. Book a discovery call and we'll recommend the right combination of products and custom work for your operation.

Does Operon integrate with accounting software?

Yes. Operon integrates with Xero, MYOB, and QuickBooks. Invoices sync directly with your accounting system when jobs are marked complete.

Ready to get started?

Pick a product and start free. Upgrade when You're ready.

Get Started Free

Need help figuring it out?

Talk to our team about the right setup for your operation.

Book a Discovery Call