Business Solution

Run More Profitable Engagements Without the Admin Overhead

Stop losing revenue to unbilled hours, scope creep, and retainer over-servicing. Bring your time tracking, project management, and billing together in one system built for how services firms and agencies actually work.

Field Service Operations platform
The Challenge

The Profitability Problem Facing Services Firms and Agencies

Unbilled time leaks away every week.

Professionals and creatives log time inconsistently or not at all. By the time billing happens, hours have been forgotten or written off. The work was done — it just never got invoiced.

Scope creep absorbs margin silently.

Projects expand beyond original scope without a change order. Retainer clients get over-serviced. Teams absorb extra work that the business never recovers.

No visibility into engagement profitability until it's too late.

You don't know a project is running over budget until the post-mortem. By then, the margin is gone and the client relationship is already strained.

Billing complexity creates bottlenecks.

Fixed-fee projects, retainers, time and materials, pass-through costs, and subscription arrangements all bill differently. Managing this across multiple clients and billing cycles without the right system means invoicing is always behind.

Resource planning is done in spreadsheets.

Knowing who is available, who is overloaded, and how to staff the next engagement requires visibility that spreadsheets cannot provide at any meaningful

HOW HYKMAH SOLVES THIS

Time, Projects, and Billing — Connected.

Two products for services firms and agencies — project and engagement management with automated retainer billing on one subscription.

Wirkolic — Agency & Professional Services Management

Project management, time tracking, and billing in one system. See engagement profitability in real time and stop losing revenue to unbilled hours and retainer over-servicing.

  • Time Capture — Timers, calendar integration, and smart suggestions across multiple entry methods. Billable time captured as work happens, not reconstructed at invoice time.
  • Engagement & Project Management — Define scope, budgets, and milestones per engagement. Track progress against estimates and identify issues before they impact margin.
  • Retainer Tracking — Monitor hours used against retainer allocations with alerts for over-servicing and automatic rollover calculations. Know when a client is consuming more than they're paying for.
  • Client Portal — Secure portal for project updates, document sharing, deliverable approvals, and client communication. Fewer status calls, cleaner approval trails.
  • Profitability Analytics — Project, client, and engagement profitability visible in real time. Compare estimates against actuals at any stage — not just in the post-mortem.
  • Rate Card Management — Manage complex rate structures by role, client, and project type with automatic application at billing. No manual rate lookups, no pricing errors.
  • Accounting Integration — Direct sync with Xero, MYOB, and QuickBooks. Invoices flow through without manual entry at the end of every billing cycle.

Recuron — Retainer & Subscription Billing

Automated billing for retainer arrangements and subscription-based service delivery. Recurring invoices go out on schedule — with hour tracking connected to Wirkolic allocations.

  • Automated Retainer Billing — Configurable billing cycles and renewal reminders handled by the system. Retainer invoices go out on time without your team triggering them manually.
  • Hour Tracking Against Allocations — Retainer hours tracked against billing allocations in real time. Over-servicing alerts fire before the problem compounds across the month.
  • Failed Payment Recovery — Automatic retry logic and escalating communications when a payment fails. Revenue recovery without your team chasing clients individually.
  • Subscriber Self-Service — Clients update payment methods and manage their own billing details without contacting your accounts team. Fewer inbound requests on routine changes.
  • Revenue Analytics — MRR, renewal forecasting, and churn visibility built in. Recurring revenue health visible without building a report from scratch each period.
Find Your Starting Point

Find Your Starting Point

Scenario A — Small Firm or Agency

Managing projects and billing manually, losing track of billable time

Your situation: You're running projects from spreadsheets and email. Time tracking is inconsistent. Invoicing takes too long because the information isn't in one place. You're spending time on admin that should go on billable work.

What you need:

Wirkolic. Project management, time tracking, and billing in one system.

What it costs:

Hykmah plans start from free, with paid tiers at $50 and $350 AUD/month. See Hykmah pricing for tier details.

How to get started:

Sign up and set up your first project. No sales call needed.

Get Started Free
Hykmah platform mockup
Hykmah platform mockup
Scenario B — Growing Firm with Retainer Clients

Managing a mix of project and retainer billing, over-servicing eating your margin

Your situation: You have a mix of fixed-fee projects and retainer clients. Retainers are being over-serviced because nobody is tracking hours against the allocation in real time. Invoicing is always a manual process at month end.

What you need:

Wirkolic for project and engagement management, plus Recuron for automated retainer billing. Both on one subscription.

What it costs:

Hykmah plans start from free, with paid tiers at $50 and $350 AUD/month. See Hykmah pricing for tier details.

How to get started:

Sign up to explore both products, or book a demo to see how they work together for your billing model.

Get Started Free
Scenario C — Established Practice

Complex billing structures, compliance requirements, or integrations to existing CRM and accounting systems

Your situation: You have complex billing arrangements across a large client base, compliance requirements specific to your profession, or need Wirkolic connected to your existing CRM, practice management, or accounting infrastructure. Off-the-shelf configuration may not cover everything.

What you need:

Wirkolic and Recuron plus custom integrations, workflow configuration, or compliance-specific setup. This is a conversation, not a signup.

What it costs:

Scoped to your requirements. Talk to our team about the right combination of products and custom work.

How to get started:

Book a discovery call. We'll understand your practice and recommend the right setup.

Book a Discovery Call
Hykmah platform mockup
The Ecosystem Advantage

One Subscription vs Disconnected Tools

Need
Without Hykmah
With Hykmah
Project and time tracking only
Standalone project management tool, separate time tracking, separate invoicing
Wirkolic — project management, time tracking, and billing in one system
Projects + retainer billing 
Two separate platforms, manual retainer reconciliation each month
Wirkolic + Recuron — one subscription, retainer hours tracked against billing automatically
Projects + billing + custom integrations
Multiple vendors plus integration consultancy
Custom-quoted, one platform, one vendor
For Complex Operations

When Standard Products Aren't Enough

Some established practices need Wirkolic connected to existing CRM, practice management, or accounting systems, or need compliance-specific configuration for regulated professions. Our team can scope and build it.

What we build

CRM and practice management integrations
Compliance workflow configuration for regulated professions
Custom client portals
Trust accounting integrations

How it works:

Discovery call
Scoping
Fixed-price proposal
Build & deliver, with ongoing Australian support
Recommended Products

Products That Power Professional Services & Agencies

Wirkolic — Agency & Professional Services Management

Project management, time tracking, retainer monitoring, resource planning, profitability analytics, and client portal for services firms and agencies.

View Wirkolic

Recuron – Retainer & Subscription Billing

Automated retainer and subscription billing with hour tracking against allocations, renewal management, and failed payment recovery.

View Recuron

Common Questions About Professional Services & Agencies on Hykmah

What products does Hykmah recommend for services firms and agencies?

Wirkolic is the starting point — it handles project management, time tracking, retainer monitoring, resource planning, and profitability analytics. Add Recuron if you have retainer clients or subscription-based service arrangements that need automated billing with hour tracking against allocations.

How much does it cost?

Hykmah plans start from free, with paid tiers at $50 and $350 AUD/month. Wirkolic and Recuron are available across these tiers with different inclusions at each level. See the Hykmah pricing page for tier details.

How does retainer tracking work?

Wirkolic tracks hours logged against each retainer client's allocation in real time. When hours approach the allocation limit, alerts are triggered so your team knows before over-servicing occurs. Recuron handles the automated billing cycle alongside the retainer tracking.

Can Wirkolic handle fixed-fee, retainer, and time-and-materials billing?

Yes. Wirkolic supports multiple billing models — fixed-fee projects, retainer arrangements, and time-and-materials engagements — within the same system. Each client or engagement can have a different billing arrangement.

Does Wirkolic integrate with Xero or MYOB?

Yes. Wirkolic integrates directly with Xero, MYOB, and QuickBooks. Invoices and revenue data sync to your accounting system automatically.

Can Hykmah handle compliance requirements for regulated professions?

Role-based access controls, matter-level security, and audit logging are included in Wirkolic. For compliance-specific requirements — including trust accounting for law or accounting practices — our team can scope the right configuration. Book a discovery call to discuss your requirements.

Can I migrate from my current project management or billing system?

Data migration support is available. Contact our team for assistance importing project history, client records, and time entries from other platforms.

Ready to Run More Profitable Engagements?

Start with Wirkolic and bring your projects, time tracking, and billing into one system — or talk to our team about the right setup for your practice.