Practice Management with Medicare and DVA Billing Built In
Medflow is practice management software for Australian GPs, specialists, and allied health practitioners. Patient scheduling, clinical workflows, and telehealth in one platform — with Medicare and DVA billing handled natively.
Who Is Medflow For?
Built for Australian private practices that have outgrown paper records, basic scheduling tools, and manual claim submission — and need everything running from one compliant platform.
General Practice
You're running a multi-doctor clinic with bulk billing, DVA claims, and online patient bookings — and rejected claims and manual submission delays are a known, recurring cost of doing business. Real-time eligibility checks and automated claim submission reduce rejections before they happen, not after the payment is delayed.
Allied Health & Psychology
Your clinic has multiple practitioners with different availability, different Medicare item numbers, and different billing rates — and managing that across a generic scheduling tool creates errors that compound at billing time. Practitioner-specific availability, item-level billing, and telehealth run from one platform without manual reconciliation between systems. You need allied health practice management software to keep it all together.
Specialists
Your billing spans Medicare, DVA, and private health with authority scripts, PBS integration, and provider number management that generic practice management software doesn't handle cleanly. Audit-ready compliance and patient record access from any device — without managing the complexity yourself.
Growing Practices
You've outgrown paper records or basic scheduling tools and Medicare integration is the immediate next requirement. You need Medflow, a medical practice management software for Australian practices that have outgrown paper records and manual claim submission — without enterprise pricing or a lengthy implementation.
Healthcare Administration Has Too Many Moving Parts
- Medicare, DVA, private health, and PBS claims each follow different rules — manual processing creates rejections and payment delays
- Double bookings, no-shows, and poor practitioner utilisation cost the practice time every day
- Patient information across paper files, spreadsheets, and disconnected systems slows down every consultation
One Platform for Your Entire Practice
- Medicare, DVA, and PBS integration with real-time eligibility checks and automated claim submission
- Online booking, automated reminders, and practitioner availability management built in
- Centralised patient records, clinical notes, and documents accessible from any device
- Clinic management software that connects patient booking, clinical records, and billing in one place — find anything in seconds.
Everything You Need for Practice Management
From patient booking to claim reconciliation, Medflow handles the complete healthcare practice workflow.
Patient Scheduling
Online booking portal, practitioner calendars, appointment types, and recurring appointments. Patients book 24/7 from any device.
Patient Records
A clinical management system with complete patient profiles, medical history, clinical notes, and document storage — AHPRA and Privacy Act compliant.
Medicare and DVA Billing
Real-time eligibility checks, bulk billing, patient claims, and DVA integration. Automated claim submission and reconciliation.
PBS Integration
Pharmaceutical Benefits Scheme integration for prescription management, authority scripts, and safety net tracking.
Appointment Reminders
SMS and email reminders to reduce no-shows. Customisable timing and messaging. Confirmation and cancellation handling.
Telehealth
Integrated video consultations with waiting room, screen sharing, and Medicare billing support for telehealth items.
Practitioner Management
Availability calendars, room allocation, provider numbers, and practitioner-specific billing rates.
Practice Analytics
Revenue tracking, appointment utilisation, practitioner productivity, and patient demographics reporting.
Privacy and Compliance
Cloud-based practice management software with AHPRA registration verification, Privacy Act compliance, audit logging, and secure data encryption — accessible from any device.
Common Scenarios
See how healthcare practices have simplified billing, reduced no-shows, and improved patient care with Medflow.
5-Doctor GP Practice Automates Medicare Claim Submission and Reconciliation
Scenario: A 5-doctor suburban GP practice processing Medicare bulk billing and patient claims daily, previously with a high rejection rate due to manual claim submission.
Challenge: Medicare claim rejections causing delayed payments and staff time spent on resubmissions. No real-time eligibility checking before claim submission. Manual reconciliation taking hours each week.
Solution: Medflow with real-time eligibility checks and automated claim submission. Claims validated before submission. Reconciliation automated.
12-Practitioner Allied Health Clinic Moves Patient Bookings Online
Scenario: A multi-disciplinary allied health clinic with 12 practitioners across physiotherapy, occupational therapy, and speech pathology, previously relying on phone bookings.
Challenge: High phone booking volume consuming reception time. No online booking option for patients. Practitioner availability hard to communicate without manual scheduling.
Solution: Medflow with online patient booking portal and practitioner availability management. Patients self-book 24/7 without calling reception.
Psychology Practice Runs Telehealth and In-Person Billing from One Compliant Platform
Scenario: A psychology practice expanding telehealth consultations, needing Medicare-compliant billing for telehealth items alongside in-person sessions.
Challenge: Telehealth billing for psychology Medicare items complex to manage manually. Admin time spent ensuring correct item numbers and compliance documentation for each telehealth session.
Solution: Medflow with integrated telehealth and Medicare billing support for telehealth items. Correct item numbers applied automatically based on appointment type.
When You Need More Than Practice Management
Start with Medflow. Scale without switching systems.
Most healthcare practices bolt together separate tools for billing, patient communications, and wellness programmes as they grow. With Hykmah, the products you need are already on the same platform.
When you're ready for subscription billing for treatment plans (Recuron), event management for health seminars (Eventora), or membership management for wellness programmes (Membrify), they're already part of your Hykmah subscription. Same platform, same users, same data.
No new vendor. No migration. No integration project.
Unlike standalone practice management tools, Medflow grows with your practice.
What's Available:
- Recuron — Subscription billing for ongoing treatment plans, chronic disease management, and wellness packages
- Membrify — Membership management for health and wellness programmes, patient loyalty, and preventive care subscriptions
- Eventora — event management for health seminars
Plus 10+ more products across operations, commerce, engagement, and industry verticals
.svg)
.svg)
Works With Your Existing Tools
Connect to the platforms you already use. Pre-built connectors with bi-directional sync, OAuth2 security, and webhook automation.
Accounting & ERP
Xero, MYOB, QuickBooks, NetSuite, Sage
Payments
Stripe, Square, PayPal, Adyen, eWAY
E-Commerce
Shopify, WooCommerce, BigCommerce, Magento
CRM & Marketing
Salesforce, HubSpot, Mailchimp, Klaviyo
Shipping & Logistics
Australia Post, FedEx, DHL, Aramex
Communication
Twilio, Slack, Microsoft Teams, SendGrid
