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E-Commerce Integration · Type A

BigCommerce Integration for StockWise

Sync inventory between StockWise and BigCommerce in real-time. Manage products, orders and multi-warehouse fulfilment from Hykmah. B2B catalogue pricing supported.

  • Real-time Sync
  • Multi-channel
  • B2B Catalogue
  • Included — No Extra Cost
Talk to Us View Setup Guide
Shopify Integration

New to Hykmah? Operations platform with StockWise (inventory management), Operon (field service), Recuron (subscription billing), and Orderlink (B2B ordering). Plans from $0/month AUD.

Learn more about Hykmah
Connect BigCommerce

How to Connect StockWise with BigCommerce

1

In Hykmah: Settings → Integrations → E-Commerce → Connect BigCommerce

2

Authorise Hykmah with your BigCommerce API credentials (V2/V3 API keys)

3

Map StockWise warehouses to BigCommerce store locations

4

Configure product sync settings and B2B pricing rules

5

Test with a sample product and order — go live

Setup Time: 5 minutes Cost: Included in Hykmah Professional ($50/month AUD)
Requirements: Active BigCommerce store, Hykmah Professional or higher Sync Type: Real-time bi-directional via BigCommerce API v3 and webhooks
USE CASES

How Australian Retailers Use StockWise + BigCommerce

Real scenarios from multi-channel businesses managing BigCommerce inventory with StockWise.

Omnichannel Retailer BigCommerce + Amazon + eBay with inventory going out of sync

Challenge: Electronics retailer on BigCommerce selling across Amazon and eBay simultaneously. Stock oversold across all three channels multiple times per week due to no central inventory system.

Solution: StockWise connects all three channels. Stock level changes from any channel update BigCommerce, Amazon and eBay in real-time. Stock reservation prevents simultaneous overselling.

Result: Overselling eliminated across all three channels. Manual channel reconciliation removed entirely.

B2B + B2C Dual Store Running BigCommerce B2C and Orderlink B2B with shared inventory

Challenge: Wholesale hardware supplier with BigCommerce B2C store and Orderlink B2B portal. Separate stock pools caused B2B orders to deplete stock below BigCommerce availability without warning.

Solution: StockWise manages unified inventory across BigCommerce B2C and Orderlink B2B. B2B customer group pricing syncs to BigCommerce B2B Edition price lists. Available-to-Promise logic prevents channel conflict.

Result: Unified inventory across B2C and B2B. B2B pricing maintained separately from retail pricing in both systems.

Multi-Warehouse National Distribution Sydney and Melbourne warehouses with BigCommerce showing incorrect availability

Challenge: National distributor with warehouses in Sydney and Melbourne. BigCommerce showed combined stock but couldn't route orders to the nearest warehouse or show per-location availability.

Solution: StockWise maps both warehouses to BigCommerce pickup locations. Combined or location-specific availability shown on BigCommerce. Orders routed to the nearest warehouse for lower freight costs and faster delivery.

Result: Delivery times reduced. Freight costs optimised by routing to nearest warehouse. BigCommerce availability always accurate.
Why BigCommerce

Why BigCommerce Sellers Choose StockWise

BigCommerce's native inventory management works for simple stores. StockWise handles multi-channel, multi-warehouse and B2B complexity that BigCommerce alone cannot.

Multi-Channel Oversell Prevention

StockWise connects BigCommerce, Amazon and eBay simultaneously. Stock changes in StockWise update all channels within 30 seconds. Stock reservation prevents simultaneous overselling when the same product sells on multiple channels at once.

B2B Pricing Without BigCommerce B2B Edition

StockWise syncs customer-group-specific pricing to BigCommerce price lists. Different wholesale prices for different customer groups maintained in StockWise and pushed to BigCommerce automatically — without requiring the $1,000+/month BigCommerce B2B Edition upgrade.

Multi-Warehouse Across Unlimited Locations

Map StockWise warehouses to BigCommerce inventory locations. Combined or per-location availability displayed on BigCommerce. Orders routed to the nearest or most appropriate warehouse for lower freight costs and faster fulfilment.

Purchase Orders and Accounting Built In

BigCommerce has no purchase order management. StockWise adds full purchase order workflows, supplier management, and reorder alerts — with Xero and MYOB accounting sync included at no extra cost.

StockWise includes BigCommerce integration at $50/month AUD — no per-channel fees, no B2B Edition upgrade required, no USD billing.

See detailed pricing below
WHAT SYNCS

What Syncs Between StockWise and BigCommerce

Comprehensive bi-directional data flow between StockWise and BigCommerce.

Products

Bi-directional Product catalogue including titles, descriptions, images, SKUs and custom fields sync between StockWise and BigCommerce. Create in StockWise, publish to BigCommerce automatically.

Bi-directional

Inventory

Real-time stock updates across all BigCommerce locations. Stock changes in StockWise push to BigCommerce availability instantly, preventing overselling.

Real-time

Orders

Bi-directional BigCommerce orders import to StockWise for fulfilment. Order status, tracking numbers and shipment confirmations sync back to BigCommerce for customer visibility.

Bi-directional

Customers

Bi-directional Customer accounts and contact details sync bi-directionally. Customer groups and B2B account settings maintained consistently across systems.

Bi-directional

Pricing (incl. B2B)

Bi-directional Retail and customer-group-specific B2B pricing syncs from StockWise to BigCommerce price lists. Maintain different price tiers per customer segment.

Bi-directional

Categories

Bi-directional Product category structures sync between StockWise and BigCommerce. Consistent catalogue organisation across both systems.

Bi-directional

Fulfilment

Bi-directional Fulfilment status and tracking numbers from StockWise sync to BigCommerce order status. Customer shipment notifications triggered automatically.

Bi-directional

Returns

Bi-directional BigCommerce return requests import to StockWise for processing. Returned items restocked or written off. Return status and refund amounts sync back to BigCommerce.

Bi-directional
HOW IT WORKS

How the Integration Works

Inventory Changes in StockWise

Receive stock, process BigCommerce or marketplace orders, adjust levels or transfer between warehouses. StockWise is the master inventory record for all channels.

Automatic Push to BigCommerce API

StockWise pushes inventory and product updates to BigCommerce within 30 seconds via the BigCommerce V3 API. Order imports pull via webhook subscription.

BigCommerce Reflects Accurate Availability

Shoppers see current stock levels. Orders import to StockWise for fulfilment. Tracking updates return to BigCommerce to complete the customer experience.

Technical Architecture

  • BigCommerce API v3 — Modern REST API with server-to-server authentication. Supports all BigCommerce plans including B2B Edition.

  • Webhook Subscriptions — Real-time event delivery for orders, products and inventory changes. No polling delays.

  • Multi-Location Inventory — Supports BigCommerce MSF (Multi-Storefront) and multiple pickup locations mapped to StockWise warehouses.

  • B2B Price Lists — Customer-group-specific pricing from StockWise pushes to BigCommerce price lists for B2B Edition stores.

  • Self-Healing Sync — Automatic retry on API errors. No data loss during BigCommerce maintenance windows.

Sync Frequency

  • Real-time: Inventory and order events via BigCommerce webhooks
  • Every 15 min: Product catalogue and pricing reconciliation
  • Manual: On-demand full catalogue and stock sync available

Security & Compliance

  • Encryption in transit: TLS 1.3
  • Encryption at rest: AES-256
  • BigCommerce store data scoped to API permissions only
  • SOC 2 Type II compliant
  • Privacy Act 1988 (AU) compliant

System Requirements

  • Active BigCommerce store (any plan)
  • Hykmah Professional plan or higher
  • Admin access to both systems
Setup Guide

Connect BigCommerce to Hykmah in Under 5 Minutes

1.

Connect Your BigCommerce Store

In Hykmah, navigate to Settings → Integrations → E-Commerce and click "Connect BigCommerce". Enter your BigCommerce store URL and API credentials.

  • In BigCommerce: Advanced Settings → API Accounts → Create API Account
  • Grant read/write scope for Products, Orders, Inventory, Customers
  • Copy the API token and store hash to Hykmah
  • Confirm successful connection in Hykmah
2.

Configure Warehouse and Location Mapping

  • Map StockWise warehouses to BigCommerce inventory locations
  • Configure combined or per-location availability display
  • Set order routing rules (nearest warehouse, priority warehouse)
  • Set buffer stock levels per channel to prevent overselling
  • Configure order import trigger (Pending, Awaiting Payment, Awaiting Fulfilment)
3.

Map Products and Configure B2B Pricing

  • Auto-match by SKU (recommended) or product name
  • Import existing BigCommerce products to StockWise if needed
  • Configure B2B price list mapping if using BigCommerce B2B Edition
  • Preview all mappings before enabling live sync
4.

Test & Go Live

  • Adjust a test product stock in StockWise, verify BigCommerce updates within 30s
  • Place a test BigCommerce order, verify it imports to StockWise
  • Mark the test order shipped, verify BigCommerce order status and tracking update
  • Check sync logs for errors or unmapped products
  • Enable live sync and monitor for the first 24 hours
Pricing

BigCommerce Integration Included in Hykmah Plans

No per-integration fees. No transaction limits. No surprise charges.

Integration Cost: $0/month — included with any plan.

Metric
StockWise
Cin7
Unleashed
Zoho
Entry Price
$50 AUD/month
US$349 (~$541 AUD)
$449 AUD
$43 AUD
Users Included
3
5
3
2 (hard cap most tiers)
Extra User Cost
$15/mo
Contact sales
$69/mo
N/A (tier upgrade required)
Support
Email + Phone (included)
24/7 (included)
Email only ($79/mo for phone)
Email + Phone (included)
Billing Currency
AUD
USD
AUD
AUD
Annual Transactions
12,000
6,000 (Standard)
1,200 (Core)
6,000 (Standard)

BigCommerce account required. BigCommerce pricing from $39 USD/month.

View BigCommerce Pricing
FAQs

Frequently Asked Questions

How do I connect StockWise to BigCommerce?

Navigate to Settings → Integrations → E-Commerce → Connect BigCommerce in Hykmah. Create a BigCommerce API account in your store's Advanced Settings, copy the API credentials to Hykmah, map warehouses and configure sync settings. Setup takes approximately 5 minutes.

Does the BigCommerce integration support B2B pricing?

Yes. StockWise can sync customer-group-specific pricing to BigCommerce B2B Edition price lists. Different wholesale prices for different customer groups can be maintained in StockWise and pushed to BigCommerce automatically.

Can I manage BigCommerce alongside Amazon and eBay from StockWise?

Yes. StockWise is a multi-channel inventory hub. Connect BigCommerce, Amazon and eBay simultaneously. Stock changes update all connected channels within 30 seconds, preventing overselling across all channels.

Does Hykmah support BigCommerce Multi-Storefront?

Yes. Hykmah Premium and Enterprise support BigCommerce Multi-Storefront. Each storefront connects as a separate sales channel with shared inventory managed from one StockWise instance with channel-specific stock allocation rules.

How does Hykmah handle BigCommerce product variants?

StockWise maps product variants to BigCommerce product options and variants at the SKU level. Each variant is tracked individually with separate inventory levels. Variant pricing and images sync bi-directionally.

Is there a cost for the BigCommerce integration?

No. BigCommerce integration is included in Hykmah Professional ($50/month AUD), Premium ($350/month) and Enterprise tiers at no additional cost.

Troubleshooting

Common Issues & Solutions

Products not syncing to BigCommerce

BigCommerce API token missing required product scope, required product fields not populated in StockWise, or SKU contains unsupported characters.

Fix: Verify API token has Products read/write scope in BigCommerce API settings. Check sync logs for specific field errors. Ensure all required StockWise product fields are populated. SKUs must be alphanumeric without special characters.

Inventory levels incorrect in BigCommerce after sync

Initial sync run before StockWise stocktake was complete, buffer stock not configured, or warehouses mapped incorrectly to BigCommerce locations.

Fix: Complete a StockWise stocktake. Trigger manual resync at Integrations → BigCommerce → Sync Stock Now. Verify warehouse-to-location mapping in sync settings is correct.

BigCommerce orders not importing to StockWise

Webhook subscription expired, order import filter excluding certain statuses, or API token not including Orders scope.

Fix: Check webhook status at Settings → BigCommerce → Connection Status. Reconnect if webhooks show inactive. Verify API token includes Orders read scope. Check order import filters include the correct order statuses (Awaiting Fulfilment recommended).

B2B pricing not updating in BigCommerce price lists

B2B Edition price list IDs not mapped in Hykmah, or price list sync not enabled for specific customer groups.

Fix: Navigate to Integrations → BigCommerce → B2B Pricing Settings. Map each StockWise customer price level to the corresponding BigCommerce price list ID. Enable price list sync and trigger a manual price sync.

RELATED INTEGRATIONS

Complement BigCommerce with These Integrations


Shopify

Alternative e-commerce integration for multi-storefront inventory management.

View Shopify

WooCommerce

WordPress e-commerce inventory sync for multi-channel sellers.

View WooCommerce

Xero

Automatic invoicing and payment reconciliation for all BigCommerce sales.

View Xero

Australia Post

Shipping integration with real-time rates and eParcel label printing.

View Australia Post

Ready to Manage BigCommerce Inventory?

Join Australian retailers managing BigCommerce, Amazon and eBay inventory from StockWise — with multi-warehouse support and B2B pricing built in. Connect in 5 minutes.

Book My Demo Get Started Free

B2B catalogue pricing — customer-group price lists supported

Australian support — Mon–Fri 9am–5pm AEST

$50/month AUD — includes BigCommerce, Amazon and eBay sync

5-minute setup — connect via BigCommerce API v3

No lock-in contracts — Cancel anytime

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